Who do I talk to about my roofing materials?
Your representative will be able to answer all questions you have about your materials. They will be able to show you samples, and help you pick out materials that work best for you. Your representative will also be able to go over all the details of your roofing project with you, and make sure you are comfortable at every step of the process.
How long will it take to complete my roof?
There are many factors that play a role in how long it takes to complete your roof. Weather, daylight hours, number of other projects going on simultaneously and our suppliers are some major factors. But on average a roofing project can take anywhere from 30 and 60 days from the time that your contract and paperwork has been finalized with C & T Roofing. Your paperwork will include your contract, insurance paperwork, material selection, pre-job checklist, and your project scope/estimate. Our production department will call you the day before your materials are due to be dropped off at your house. When your roof is going to be built, you will be notified again.
The time it takes between the time of your material drop and the time they begin to build your roof, largely depends on the weather. While we do work year round, it is only as weather permits.
How long will it take to inspect my roof once it is completed?
Unfortunately we have no control over this aspect. Your inspection time frame will depend on your city’s availability. Many times if there has just been a major storm, roof inspectors will become overloaded and it can take weeks even months for them to do your inspection. You can be sure though, that we are requesting your inspection and handling the process efficiently for you.
Is there supposed to be a ladder at my house to my roof?
Yes! We will leave a ladder ahead of time so your inspector can inspect your roof. By law, roofing companies are required to provide the ladder for inspectors. The inspection will usually take place the same day we leave the ladder, however sometimes it will take a couple of days. Once your inspector has come and finished their inspeciation we come to remove the ladder.
How long do I need to leave the permit on my door?
Please leave your permit on your front door until it has been signed by the City/County/State inspector. It is very important - if you remove the permit before it is approved, YOUR ROOF WILL FAIL INSPECTION. When you see that the “inspection completed” line has been sign, then you can take the permit off your door and keep for your records. If the inspector has left any required correction, please be sure to contact your C & T Roofing representative so they can come retrieve the permit and correct the issues and call for a re-inspection.
The roofing crew caused damages, how do I get them fixed?
If you experienced any damages through your roofing process please contact your C & T representative with any and all concerns. Your representative will be able to do a walk through with you to take note of any damages and come up with solution and a plan for repair. It is important to due a thorough inspection of your home before our roofers come to install your new roof. This way you will know what damage was already there and what damage is new. We will also carefully document all damages we see before we even begin construction. Your satisfaction is very important and will do what we can to ensure that!